supraLegal Notice
Our supra platform operates as an online gaming and sportsbook service available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited by local regulation.
This legal notice sets out the conditions under which we at supra provide access to our platform, the responsibilities of users, and the jurisdictional limits of our service. Users are responsible for verifying that access and use of our supra platform comply with the laws of their own jurisdiction.
Service availability and jurisdiction on supra
We at supra provide our platform only in jurisdictions where online gaming and sports betting are permitted by local law. Our supra service is not available in regions where such activities are prohibited. Users must verify their own jurisdiction's legal status before accessing our supra platform.
We at supra operate across supported regions including Jakarta, Surabaya, Bandung, and Medan. If you are uncertain whether our supra service is available in your location, contact our support team. We at supra reserve the right to restrict or terminate service in any jurisdiction at any time if required by applicable law.
Account eligibility and user responsibility on supra
To open an account on our supra platform, you must be of legal age in your jurisdiction and not prohibited by local law from using online gaming services. We at supra require accurate personal information during registration. You are solely responsible for ensuring that your use of our supra platform complies with your jurisdiction's laws.
We at supra do not verify the legal status of every user's jurisdiction. By accessing our supra platform, you confirm that you are legally permitted to do so. We at supra are not liable if you access our service from a jurisdiction where it is prohibited.
Payment processing and financial responsibility on supra
Our supra platform processes deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. We at supra do not guarantee specific processing times, as payment confirmation depends on third-party banking systems and network conditions.
We at supra hold user funds in segregated accounts and do not use deposits for operational expenses. Withdrawals from our supra platform are processed to the same payment method used for your original deposit, subject to account verification and compliance checks. We at supra may delay or refuse withdrawals if we detect suspicious activity or incomplete KYC documentation.
We at supra operate transparently — our legal obligations are clear, and users bear responsibility for their own jurisdiction's compliance.
Our supra data and privacy commitments
Data protection on our supra platform
We at supra collect personal information including name, email, identity documents, and payment details to verify accounts and process transactions. Our supra platform uses standard encryption and security practices to protect user data. We at supra do not sell user information to third parties.
We at supra retain user data for the duration of your account and for a period after account closure as required by law. For detailed information about how we at supra handle your data, refer to our privacy policy
Prohibited conduct and enforcement on supra
We at supra prohibit fraud, money laundering, account sharing, and use of automated tools on our platform. We at supra monitor for suspicious activity and may suspend or close accounts that violate our terms. We at supra may report suspected illegal activity to relevant authorities.
We at supra reserve the right to void bets, cancel bonuses, or forfeit winnings if we detect prohibited conduct. We at supra enforce these rules consistently across all users and jurisdictions where our service operates.
Dispute resolution and legal inquiries on supra
If you have a legal question or complaint about our supra service, contact our support team. We at supra maintain a formal complaints procedure and will respond to legal inquiries within five business days. For formal legal notices, contact our compliance team through our FAQ page or support channels.
We at supra are not subject to any single jurisdiction's regulatory authority. Users agree that any dispute arising from use of our supra platform is subject to the terms outlined in our terms and conditionsWe at supra encourage users to resolve disputes through our internal complaints process before pursuing external legal action.
Limitation of liability on supra
We at supra provide our platform on an "as-is" basis. We at supra are not liable for technical failures, service interruptions, or data loss beyond our reasonable control. Your use of our supra platform is at your own risk. We at supra limit our liability to the amount you have deposited on our platform in the preceding twelve months.
We at supra are not responsible for third-party payment processor failures, bank delays, network connectivity issues, or market data inaccuracies. If you experience technical problems on our supra platform, contact our support team immediately. We at supra operate across supported jurisdictions and do not guarantee service availability in any specific region.